Work from anywhere. Stay secure everywhere.
Cloud technology powers the way modern businesses work. With the cloud, teams can securely access tools, resources, and data anytime, anywhere.
Unlike traditional IT, the cloud removes heavy upfront costs for hardware and reduces the need for extensive in-house management and ongoing operational support.
Lower Costs
No more surprise hardware bills or complex upgrades. You pay for what you use and keep operations lean.
Scalable by Design
Business growth no longer means buying servers or waiting on installs. Capacity expands as fast as you need it.
Work From Anywhere
Support remote and hybrid teams without limitations. Teams reach files and systems instantly from any location.
Built-In Security and Backup
Enterprise-grade protection for every device and location.
Why Your Business Belongs in the Cloud
Work never stays in one place anymore. Teams need secure access to systems whether they are in the office or across the country.
Cloud infrastructure keeps operations running without hardware limits or slowdowns from outdated systems. It supports growth, reduces overhead, and keeps your business ready for whatever comes next.
Cloud Technology That Powers Your Business
If your systems are slowing down operations or creating unnecessary costs, moving to the cloud can get your business back on track.
Modern cloud solutions streamline workflows, improve security, and give your team the tools they need to stay productive and efficient.
Cloud Hosting & Infrastructure
Critical systems and applications hosted securely in the cloud for improved performance, uptime, and reliability.
Backup & Disaster Recovery
Automatic, encrypted backups with fast restoration to keep your data safe and operations uninterrupted.
Monitoring & Management
Continuous oversight and optimization to ensure your cloud environment runs smoothly and efficiently.
Instant App Access & Business Continuity
Deploy, update, and access applications securely from any device, keeping your team productive even during outages.
Cloud Security & Compliance
Enterprise-grade protection and regulatory support for sensitive data across all devices and locations.
Flexible & Scalable Resources
Easily adjust CPU, memory, and storage as your business grows, avoiding overspending and minimizing disruption.
Seamless Migration
Move to the cloud without disruption. We plan, execute, and test every step to ensure a smooth transition.
Hybrid Workforce Ready
Enable your team to work from anywhere with secure, reliable access to all their tools and data.
Cost Optimization
Right-size your cloud spending and eliminate waste. We help you save money while improving performance.
Cloud Infrastructure & Business Continuity
Performance Expectations
We guarantee 99.99% infrastructure uptime SLA for peak cloud performance and reliability. Benefit from low-latency connectivity across Canada and seamless scalability for both compute and storage, expanding on demand.
Our platform uses NVMe-backed storage for maximum read/write speeds and features high-performance virtualization based on KVM, Proxmox, or VMware, optimizing your resources for speed and efficiency.
Security Measures
Our security foundation uses a Zero-Trust access architecture and secures your data with AES-256 encryption (data at rest) and TLS 1.3 (data in transit). We enforce MFA on all administrative portals and maintain strict isolation through segmented tenant environments.
Real-time threat protection is provided by IDS/IPS using CrowdSec or Suricata, complemented by daily vulnerability scans. Optional endpoint security is available for hosted workloads.
Deployment Options
We provide flexible Deployment Options including fully-managed cloud instances for convenience or self-managed VM workloads for full control.
To bridge your existing infrastructure, we support hybrid deployments (integrating local servers with our CloudServ platform), and for specialized isolation and scale, we offer dedicated private cloud clusters and robust high-availability multi-zone deployments.
Technical Requirements
To utilize our robust cloud platform, your environment requires an Internet connection with a minimum of 10 Mbps upload necessary for effective BCP functionality, and secure VPN or encrypted tunnel establishment for reliable on-premise connectivity.
Our services support a wide range of operating systems, including Windows Server, common Linux distributions (Rocky, Ubuntu, Debian), and advanced container workloads (Docker/Kubernetes).
Additionally, an optional Local CloudServ appliance is available to enable rapid on-site backup and restore capabilities.
Supported Integrations
Engineered for seamless compatibility with your essential business applications, supporting key productivity suites such as Microsoft 365 and Google Workspace.
We integrate smoothly with critical communication systems, including VoIP and SIP services like FusionPBX and 3CX. For streamlined access control, we support major SSO providers including Azure AD, Okta, and JumpCloud.
Deeper operational integration is facilitated through API-based integrations for backups, security, and logging functions.
Furthermore, we are compatible with various essential business systems, including popular CRM/ERP systems and specialized industry software such as Pulse, Vet systems, Dental, and legal software.
Backup Frequency & Retention
Data resilience is ensured through comprehensive Backup Frequency and Retention policies. The platform features automatic backups every hour (fully configurable) and maintains daily full backup retention.
Retention policies are flexible, ranging from 30 to 180 days depending on the service plan. All data benefits from offsite replication to a second Canadian datacenter for enhanced disaster recovery.
Storage Locations
Data storage is strictly limited to Tier 3 Canadian datacenters only, ensuring adherence to national data residency requirements.
For maximum resilience, geo-redundant backup copies are automatically stored in a separate Canadian province.
For clients with global or multi-region compliance needs, optional U.S. or EU storage locations are available to provide comprehensive cross-border support.
Recovery Speed
When disaster strikes, minimizing downtime is crucial. Our systems are optimized for rapid Recovery Speed, ensuring swift restoration of your operations. You can expect file-level recovery in minutes, allowing quick retrieval of individual lost documents.
Complete system recovery is also fast, with full VM recovery typically taking between 15 to 45 minutes, depending on the virtual machine’s size. For critical hardware failures, bare-metal restore is available, allowing full system migration to new hardware.
Furthermore, plans utilizing our Business Continuity Platform (BCP) offer instant failover for supported workloads, enabling immediate continuity during an outage.
What’s Included in Disaster Recovery?
Our comprehensive Disaster Recovery (DR) offering is designed to minimize downtime and ensure rapid return to operation. The service includes detailed Business Continuity Planning to prepare for potential events.
We provide operational redundancy with either hot or warm failover environments, paired with automatic network failover routing to maintain connectivity during an outage. When an incident is declared, you receive priority support from our expert team.
Following recovery, a full post-incident review is conducted to analyze the event and further harden your environment.
Security Layers
The infrastructure employs a multi-faceted approach to security, starting with Physical DC security, which includes biometric access controls and continuous 24/7 monitoring at the data center level.
Security extends to the virtual environment through Hypervisor isolation, ensuring strict separation between different customer environments. Network defenses are enforced with a dedicated Network firewall combined with IDS (Intrusion Detection System). Data integrity is maintained through rigorous backup verification processes and continuous anti-ransomware scanning.
Finally, all activity is tracked via comprehensive Logging and analyzed through SIEM monitoring (Security Information and Event Management) for proactive threat response.
Supported Systems & Apps
Receive extensive backup support for diverse operating systems, including Windows, Linux, and macOS.
Specialized capabilities cover key database systems (MySQL, PostgreSQL, SQL Server, MariaDB) and modern Containers and Kubernetes clusters.
Protection extends to key infrastructure components like VoIP PBX systems, File servers, and various application servers.
Local vs Cloud Backup Options
Choosing the right strategy for data resilience is critical, and we offer options tailored for speed and flexibility. Organizations prioritizing on-site recovery speed can leverage the Local appliance for ultra-fast restore capabilities.
For comprehensive security that balances access, the Hybrid solution combines local backups with cloud replication. Meanwhile, a straightforward Cloud-only option is available, perfectly suited for remote organizations or pure SaaS environments, managing all data securely off-site.
Typical Recovery Scenarios
Businesses need to know their data can be recovered fast and without hassle. Our cloud recovery tools help you bounce back from ransomware attacks, restore deleted files or folders, and keep operations running even if server hardware fails.
If someone makes an accidental configuration change, we can bring systems back to a stable state. When physical damage strikes through fire, flooding, or theft, your backups stay protected and ready to deploy. This level of continuity gives your team confidence and keeps your business moving.
FAQ
Can CloudServ replace my physical servers?
Yes — most clients run 100% cloud workloads.
How fast can I restore a critical system?
Most systems restore within 30 minutes depending on size.
Where is my data stored?
Exclusively in Canadian Tier 3 datacenters unless you request otherwise.